Goal 5: Become a more effective institution

Purpose

UCLA’s organization and processes have evolved over the course of more than a century. While much of our remarkably complex institution operates smoothly, inefficiencies have also developed. To ensure we can support brilliant research, excellent teaching and exciting new initiatives with our limited resources, the university must improve its systems and processes, free up resources, adjust incentive structures and modernize its technology. This will allow UCLA to meet its full potential.

Priorities

Some of the priorities for this goal include:

Create and implement a learning pathway to introduce the practice of continuous process improvement campuswide.
Develop a system for submitting, evaluating and tracking process improvement opportunities.
Develop a framework for assessing institutional effectiveness (key performance indicators) and create a resource that will support campus units in establishing measures of effectiveness at the local level.
Launch ITS-led Data Governance Committee to establish data stewardship, promote data literacy, and implement consistent practices that enable ethical and secure data management for data-driven decision-making.
Implement space-use technologies pilot to enhance data environments, evaluate occupancy accurately and at scale, optimize energy demand management and enable data-driven space decisions.

Expected Outcomes

Becoming a more effective institution will:

reduce administrative burden for faculty, staff, students and other stakeholders through improved systems and processes;
enable better data sharing and analysis, and improve decision making;
free up human, fiscal and physical resources for mission-driven priorities;
improve student access to required courses and services; and
improve overall student outcomes.